xbajee Terms and Conditions
This page contains the complete rules for using the xbajee platform. Everything from opening an account to payments, bonuses, and responsible conduct is clearly stated here. Please read the entire page carefully before using the service.
1 Introduction and Applicability
xbajee is an online gaming and sports betting platform. These terms and conditions ("Terms") apply to the use of all xbajee services — the website, mobile app, and all related services. No xbajee service may be used without reading and accepting these Terms.
By completing account registration or accessing the xbajee platform, the user is automatically considered to have agreed to these Terms. xbajee reserves the right to change these Terms at any time, and changes take effect upon publication on the website.
2 User Eligibility and Age Limit
2.1 Age Limit
To create an account and use xbajee services, a user must be at least 21 years old. No person under 21 may register on this platform. xbajee may request identity documents or proof of age at any time to verify a user's age.
2.2 Eligibility Requirements
To use xbajee services, a user must meet the following conditions:
- The user must be 21 years of age or older.
- Accounts may not be operated from any area or country where online gaming is prohibited.
- A person may open only one account.
- The account must be operated in the user's own name; operating an account on behalf of another person or as a representative is prohibited.
2.3 Account Suspension or Closure
If a user creates an account using false information or by concealing their age, xbajee reserves the right to immediately suspend or permanently close that account. In such cases, any funds or bonuses in the account may be forfeited.
3 Account Registration and Security
3.1 Registration Process
To create an account on xbajee, correct and complete information must be provided. Supplying an accurate name, mobile number, email address, and date of birth is mandatory. Providing incorrect information may cause complications during account verification and delay the withdrawal process.
3.2 Password and Account Security
The user is fully responsible for keeping their login details confidential. Sharing a password with anyone is strictly prohibited. If you believe your account's security has been compromised, change your password immediately and notify the xbajee support team.
- Use a strong password (at least 8 characters, including numbers and special characters).
- Avoid logging in from another person's device.
- If you notice any suspicious activity, notify xbajee immediately.
3.3 Multiple Accounts Prohibited
A user may not hold more than one account. If multiple accounts are detected, all accounts will be closed and balances may be forfeited.
4 Deposit and Withdrawal Rules
4.1 Deposit Methods and Limits
bKash, Nagad, Rocket, and Upay can be used to deposit on xbajee. The minimum deposit amount by any method is ৳200. Deposits are generally processed quickly and added to the account automatically.
4.2 Withdrawal Methods and Limits
bKash, Nagad, Rocket, and Upay can also be used for withdrawals. The minimum withdrawal amount is ৳800. Withdrawal requests generally take between 15 minutes and 2 hours to process. Withdrawals can only be made from a successfully verified account.
- The mobile number used for withdrawal must match the number used during account registration.
- Bonus withdrawals are only possible after the wagering conditions have been met.
- For suspicious transactions, xbajee may request additional verification.
4.3 Transaction Responsibility
It is the user's own responsibility to send payment to the correct mobile number. xbajee will not be liable for funds sent to a wrong number. If a network issue occurs during a transaction or a payment remains pending, support can be obtained through live chat.
5 Bonuses and Promotional Offers
5.1 Welcome Bonus
xbajee offers new members a 120% bonus on their first deposit, up to ৳5,000. To withdraw this bonus, the bonus amount must be wagered 15 times. For example: if someone deposits ৳1,000 they will receive a ৳1,200 bonus, giving a total balance of ৳2,200, and to withdraw the bonus they must wager ৳1,200 × 15 = ৳18,000.
5.2 Bonus Usage Conditions
- Bonuses may only be used in specific games or betting categories — xbajee may update this list from time to time.
- After receiving a bonus, the wagering conditions must be met within a set time limit.
- Collecting the same bonus from multiple accounts is strictly prohibited.
- If evidence of bonus abuse is found, xbajee may cancel the bonus and suspend the account.
5.3 VIP Program and Cashback
xbajee's VIP program has three levels: Bronze (weekly cashback up to 0.4%), Silver (up to 0.8%), and Gold (up to 1.2%). Cashback is calculated on the week's net losses. For example: if a Silver member's net loss for the week is ৳20,000, the cashback will be ৳20,000 × 0.8% = ৳160. It is possible to advance to a higher VIP level through regular play.
6 Betting and Gaming Rules
6.1 Betting Rules
All bets placed on xbajee are entirely the user's own decision. Once a bet is confirmed, it generally cannot be changed or cancelled. xbajee reserves the right to cancel bets on specific matches or events if any unusual activity is detected.
6.2 Slots and Casino Games
Games from PG Soft, Pragmatic Play, JILI, Spribe, and many other well-known providers are available on xbajee. Each game has its own rules. Game results depend on RNG (Random Number Generator) technology and no specific outcome can be guaranteed.
6.3 Technical Issues
If a game or bet is affected by a technical fault or server outage, xbajee may consider that round or bet void and return the stake. Any claim related to a technical fault must be submitted directly through live chat.
7 Prohibited Activities
The following activities are strictly prohibited on the xbajee platform:
- Using an account for fraudulent or deceptive purposes.
- Using bots, automated software, or artificial techniques to gain a betting advantage.
- Attempting to launder money using the bonus system.
- Attempting to access another user's account.
- Attempting to hack xbajee's systems or introduce malicious code.
- Operating multiple accounts from the same IP address or device.
If such activities are detected, xbajee will immediately close the account, forfeit all balances, and legal action may be taken if necessary.
8 Responsible Gaming and Personal Data Protection
8.1 Responsible Gaming
xbajee believes that online gaming is a form of entertainment — it is not a solution to financial problems. We encourage our users to follow the responsible gaming guidelines. Users can activate deposit limits, session limits, or self-exclusion on their account if they wish.
8.2 Collection and Use of Personal Data
xbajee keeps the personal information provided at registration secure. Details on how information is collected, stored, and used can be found in the Privacy Policy. Personal information is not sold to third parties without the user's consent.
8.3 SSL and Data Security
All transactions and data exchanges on the xbajee platform are secured through SSL encryption. Sensitive payment information is never stored directly on our servers.
9 xbajee's Limitation of Liability
9.1 Service Unavailability
xbajee makes every effort to provide uninterrupted service. However, xbajee will not be liable for temporary service disruptions due to maintenance, network issues, or unavoidable circumstances. Scheduled maintenance windows will be communicated in advance.
9.2 Third-Party Services
xbajee is not directly liable for issues caused by third-party game providers or payment services. In such situations, xbajee will act as an intermediary.
9.3 User's Own Decisions
All bets and financial decisions made on xbajee are entirely the user's own. xbajee never guarantees any specific outcome or profit. The possibility of financial loss in online gaming is always present.
10 Changes to Terms and Termination
10.1 Updating the Terms
xbajee reserves the right to change these Terms at any time. Users will be notified as far in advance as possible before significant changes. If a user continues using the service after the updated Terms are published on the website, they are considered to have accepted the new terms.
10.2 Account Closure Request
A user may close their account at any time. To do so, they must contact the support team via live chat or email. Any remaining balance may be withdrawn before the account is closed.
10.3 Account Closure by xbajee
xbajee may suspend or permanently close an account without prior notice in the event of a breach of any provision of these Terms. To learn more about xbajee, visit our About Us page.
11 Dispute Resolution and Contact
11.1 Dispute Resolution Process
If a dispute arises between a user and xbajee, the matter should first be resolved through live chat or email. xbajee takes all complaints seriously and aims to provide a resolution as quickly as possible.
11.2 Contact Methods
Users can use xbajee's 24/7 live chat service or contact us by email for any questions or complaints. The support team provides service in both Bengali and English. For common questions, read the FAQ where answers to many frequently asked questions can be found.
12 Miscellaneous Provisions
12.1 Entire Agreement
These terms and conditions form the complete agreement between xbajee and the user, and supersede any previous oral or written understanding.
12.2 Partial Invalidity
If any provision of these terms and conditions is found to be invalid or unenforceable for any reason, the remaining provisions will continue in full force.
12.3 Language
The original language of these terms and conditions is Bengali. Any translation is for informational convenience only, and in the event of a dispute, the Bengali version will prevail.
12.4 Age and Responsible Gaming Reminder
xbajee's services are for persons aged 21 and above only. Online gaming should be done for entertainment purposes. If you notice signs of excessive play, please seek help.
For ages 21+