xbajee Responsible Gaming — Stay Aware, Stay Safe
xbajee is always committed to making sure entertainment never becomes a burden. On this page you will find limit-setting tools, warning signs, and ways to get support when you need it.
Gaming is for fun, not for stress
xbajee believes online gaming is a form of entertainment — it is enjoyable only when kept within control. But for some users, gaming habits can change over time and become a source of financial or mental difficulty. That is why we want you to play with awareness, set your own limits, and seek help quickly if you feel you need it.
Under xbajee's Terms and Conditions, no person under the age of 21 may open an account or take part in any gaming activity on this platform. Age verification is an integral part of our account registration process.
Important: xbajee strictly enforces the 21+ age requirement. Registration or participation by minors is strictly prohibited. It is the account holder's responsibility to keep their login details secure so that minors cannot gain access.
Responsible gaming is not only about managing money — it also includes time limits, awareness of your mental state, and maintaining a healthy balance with family and friends. Our Privacy Policy ensures that your personal information and data about your gaming behaviour are kept secure and are not sold to any third party.
Before you start playing, ask yourself a few questions: Am I betting to recover money I have lost? Do I feel a need to win? If the answer to any of these is yes, stop and read the support section below.
Set your own limits
xbajee provides several tools to help you stay in control of your gaming. These tools can be used directly from your account.
Deposit Limit
Set your own cap on daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately; increasing it requires a waiting period.
Financial ControlSession Time Limit
Set a maximum amount of time you will play in one session. When the time is up, the platform automatically sends a warning and closes the session if needed.
Time ControlCooling-off
Temporarily suspend your account for anywhere from 24 hours to a few weeks. During this time you will not be able to log in or make deposits.
Temporary BreakSelf-exclusion
If you need a longer break, activate the self-exclusion process — you can close your account for a set period or permanently.
Extended BreakGaming History Review
View your deposit, withdrawal, and betting history from your account. Having a clear picture of your own spending patterns is the first step toward playing with awareness.
TransparencyContact Support
Connect with xbajee's 24/7 live chat at any time or send us an email. Our support team is ready to answer all your questions in both Bengali and English.
Round-the-clock SupportHow to activate the tools
| Tool | How to activate | When it takes effect |
|---|---|---|
| Deposit Limit | Set it yourself from account settings | Immediately |
| Session Time Limit | Set it from account settings | Immediately |
| Cooling-off | Request via settings or live chat | Immediately |
| Self-exclusion | Inform the support team via live chat or email | Within 24 hours |
Signs of problem gambling
If one or more of the following signs apply to you, it is time to take notice.
Chasing losses: After losing, you feel a strong urge to bet more to try to get that money back.
Losing track of time: You keep playing much longer than planned and find it hard to stop.
Spending beyond your budget: You are spending more than your set limit or playing with borrowed money.
Growing social distance: You are spending less time with family or friends in favour of gaming, or hiding your gaming from them.
Using gaming to cope with stress: You are using gaming as a way to escape loneliness, anxiety, or frustration.
Discomfort when not playing: Going a few days without playing makes you feel restless or irritable, with a strong urge to return.
These signs are nothing to be ashamed of — they are signals that you need support. xbajee is always here for you. Read our FAQ — it contains more detailed questions and answers about self-exclusion and limit setting.
xbajee's Commitment
We believe responsible gaming is a shared effort — both the platform and the player need to play an active role. xbajee is committed to maintaining the highest safety standards and creating a healthy gaming environment.
Get help — you are not alone
If you are struggling, do not wait — reach out for support. The resources below are always available to you.
xbajee Live Chat
Our support team is available in Bengali any time of the day, every day of the week. Log in and start a live chat — do not hesitate to ask for help with self-exclusion or limit setting.
Email Support
If you prefer not to discuss things in chat, write to us by email — the team responds in both Bengali and English. Your request is kept completely confidential.
Family and Friends
Talk to people you trust. A family member or close friend can often be the most effective source of support.
Professional Counsellor
Consult a mental health specialist or behavioural therapist. Mental health services in Bangladesh are becoming increasingly accessible, and seeking help is an act of courage.
Self-help Resources
There are many Bengali-language resources on addiction available online. Read, understand, and take small steps to bring about change.
Practical tips for playing with awareness
Responsible gaming does not mean missing out on fun — it means enjoying every session with awareness. Following the habits below will keep gaming a form of entertainment at all times.
- Before you start playing, decide how much money and time you will spend — and stick to that decision.
- Only play with money that, if lost, will not affect your everyday life.
- Never play while drinking or when emotionally unsettled — your ability to make good decisions is reduced at those times.
- Do not bet more after a loss to try to recover it — this only makes things worse.
- Take regular breaks. Step away for at least a few minutes every hour and turn your attention to something else.
- Always put spending time with family members ahead of gaming.
- Stick to your limits even after a win — staying within your set budget when you are riding a winning feeling is just as important.
Find out more about how xbajee puts the safety and protection of its users at the centre of its service on our About Us page.
Remember: The minimum age to take part in all casino and betting activities on xbajee is 21 years. No account is activated without age verification.